WTF Adobe. I just spent an entire day trying to fix a bizzare licensing issue with Adobe CS3 and it seems I am not alone.
I was just working along as usual, I had Photoshop and Dreamweaver open like I always do when all of a sudden I get a popup that says “Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.”
What the… I click the X and everything went away. When I tried to re-open Photoshop the same popup appears and the program will not open, nor will Dreamweaver or Flash. I freak out, this how I make my living. Next I’m Googleing like a bat out of hell trying to figure this anomoly out and there in the number one spot is Adobe with a solution page. They have this “License Recovery” exe and a whole page of “if that doesn’t work try this” … “or this” … “or this” etc… I tried every one of there solutions. I was opening up System folders and renaming them, changing FLEXnet settings and nothing worked.
This page at Adobe crashed Firefox every time as well. I’d get about 3 minutes before my machine would freeze. I’d do the old three finger salute, cntrl-alt-delete, nix Firefox and everything was OK. I had to do this about seven times before I got through all the “This did not help” comments. Finally near the bottom of the page a comment gave me the idea that finally worked out.
The enlightened one, iBookmaster, inserted the installer disk and unchecked all the applications. This causes the installer to repair/install shared applications such as the copy protection files. This worked for me as well and finally, 5 or 6 hours later (minus lunch and a swim) I could open Photoshop, Flash and Dreamweaver again. Here is the Adobe page that crashes Firfox after 3 minutes… http://kb2.adobe.com/cps/401/kb401528.html
This got me thinking, does Adobe have any competition in the realm of image editing. I don’t think so. Photoshop is like the Bell Telephone of desktop image editing software. Paint.net is good for fixing photos and has layering but is definitely not as comprehensive as Photoshop. Does this worry me? Well, it didn’t until today. Still, Adobe is a rock solid company and I have NEVER had a problem with them. There stuff is a little pricey I suppose but I use the baJesus out of them and make the money back in less than a week.